When the time came to replace my SUV, I took the suggestion of several friends who recently purchased an XC90 from Lovering Volvo in Meredith, NH and made arrangements to look at the car. This car is technically advanced and the opportunity to have a free loaner for several days made a big difference in my decision to buy an XC90 T-6 from Lovering. Both Roger Lovering and Dick Hastings were a pleasure to deal with. The car I wanted was on the lot. Signed the paper work on Wednesday and picked up the new car on Thursday. The whole experience was hassle free and low key. The XC90 is a great car and Lovering is a great dealer.
Ease of purchase, professional attitude and expert knowledge of the product.
About a year ago I visited lovering Volvo when I was on vacation. Shane immediately came out to greet me. He showed me a few volvo xc 90's and explained the difference between the models. He was patient and took his time with me. We went on 2 test drives and I immediately fell in love with XC90 R. Timing wasn't right for me... told him I would be back to find him when I am ready to buy. Recently I called Shane he was surprised I called him. But soon remembered me when I told him we did 2 test drives when I was on vacation last year. Chatted a bit of what I was looking for... then he was off to work for me... search for a couple of days trying to get me into xc 90R... just couldn't make it happen. None available in red... long story short. We couldn't make a deal. But I was blown away by his down to earth nature and honest way to sell a car. Thanks Shane for your hard work. I promise I will send my friends your way for sure. you rock!
I was referred by a co-worker who spoke highly of the team here. After seeing for myself how phenomenal the whole team is I purchased a car with Lovering, it was the best experience I have ever had while working with a dealership. They all make you feel very welcomed, explain everything you will need to know and there is no pressure to rush into a sale which is so beyond any other experience you might get elsewhere. They make you feel at home while you're there and are always great with their amazing service. They have officially gained another life long customer! And a huge shout out to Brian for being absolutely amazing with the whole process! Can't wait to see you all for my next car service!!!
A dealer that actually backs up their product and does what they say. Even new cars have potential issues, but it's all about how the dealer responds, and they respond very well.
Dick Hastings was so great to deal with. No pressure at all and easy communication.
Our salesperson Dick Hastings was Great! No pressure sales. I would recommend this Dealership to all of my friends. I love our new car!
My first Volvo was a 740 Turbo wagon, purchased about a year after our first child arrived in 1985.... I was mostly drawn by safety ratings. Ten years later, when Lovering first took over the dealership (in Concord), I bought an 850 wagon, and noticed the service was exceptional. Nine years later, Lovering opened their new dealership closer to me in Meredith, and I bought an XC-90. Service hadn't changed. Several years after that, we bought a Volvo C-30 for our daughter. Service still great. I just turned in my (nearly) 12 year old XC-90 for a spiffy new V-60. The biggest reason for sticking with Lovering? Service. They remember me when I show up, and do their best to get everything done painlessly. Waiting area is exceptional, but loaners are always available and are also exceptional. Dealer is great, but the cars aren't bad either. 🙂